Warranties
Driven with Confidence
At Conrad's Tire Express & Total Car Care, through our membership in the nationwide Tire & Service Network, we offer customers a free-of-charge, 24/7, 365 days-a-year Roadside Assistance Program on EVERY VEHICLE we SERVICE* — so you can drive with confidence knowing you can access help any time, day or night:
- 365 DAYS A YEAR, NATIONWIDE
- Flat tire changing assistance
- Battery jump-start
- Fluid delivery (fuel,* oil, or water)
- Lock-out assistance
- Vehicle towing
- Program allows for two claims per available 12 months from invoice date
Tire & Service Network Program Features & Benefits
Reimbursement of two claims per 12-month period for covered roadside assistance (up to $100 per covered vehicle) – anywhere in the United States and Canada
US customers: Call designated toll-free roadside assistance dispatch number
800-426-0733
Canadian customers: Call roadside assistance provider of their choice
Credit card required to arrange for service provider dispatch
60-day filing period for customer reimbursement claim
Ultimate Road Hazard Protection
Add the Free Tire Guarantee Installation Package for ultimate peace of mind - coast to coast.
Pricing: $13 per tire for tires under $130 each, or 10% of the tire price for tires over $130.
We cover your damaged tires caused by road hazards for 3 full years or until the tire is worn down to 3/32” of tread (whichever occurs first). If damage occurs, Conrad's will replace your tire with one of like kind and quality at no charge. You'll only pay for mounting, valve stem, and wheel balance.
3-Year Road Hazard Protection
Manufacturer warranties cover defects in workmanship and materials, but they don't cover everyday road hazards. With every new tire purchase and standard installation at Conrad's, you receive 3-year pro-rated road hazard protection from the date of purchase.
Covered Road Hazards
- Chuckholes
- Nails
- Glass
- Jagged metals
- Run-flat conditions
Pro-Rated Coverage
Coverage applies for up to 3 years or until the tire is worn down to 3/32" of tread (whichever comes first). The replacement credit is based on the percentage of tread wear at the time of damage.
Alignment Check Included
Protect your investment with a free wheel alignment inspection. Poor alignment can prematurely wear tires and reduce performance. Why take the chance?
Important Information
- If the vehicle manufacturer requires matching tread depths on the same axle or all four tires, the customer is responsible for placing the remaining tire(s).
- To make a claim, present the damaged tire and original invoice at any Conrad's Tire Express & Total Car Care location.
- If tire trouble occurs outside Conrad's operating area, save the damaged tire and invoice. We will replace the tire or credit you up to the limits of this guarantee.
- Certain damages are not covered and restrictions apply. See your local Conrad's store for complete details.