BBB is the authority on trust in the marketplace. BBB sets and upholds high standards for ethical marketplace behavior. BBB accreditation is a coveted honor earned by elite businesses and charities. BBB is the preeminent resource to turn to for objective, unbiased information on businesses and charities.

AAA’s Approved Auto Repair facilities have met and maintained AAA’s tough performance standards while providing reliable and courteous service. AAA requires facilities to employ trained technicians that have earned certification by the National Institute for Automotive Service Excellence, maintain state-of-the art tools and equipment to complete a broad range of repairs, and adhere to customer service satisfaction criteria.

ASE has years of experience helping the automotive industry verify the skills and knowledge of the technicians working at dealerships, independent repair shops, collision shops, franchises, fleets, and more. Car owners and the service and repair industry regard ASE certification as the standard measure of competency and a guide to quality auto repairs.

The Plain Dealer enlisted an independent workplace consultant to determine the top workplaces in Northeast Ohio, based entirely on ratings by their employees. Employees were asked to indicate, on a seven-point scale, how much they agreed with statements such as "I have confidence in the leader of this organization" and "My manager listens to me." The survey company then correlated and tested the responses for accuracy before ranking the 129 participating employers.